Your questions, sorted

  • Baggage allowance varies by airline and booking type

    TAP Air Portugal and British Airways (BA)

    • Personal item: max 40 x 30 x 15 cm

    • Cabin bag: max 56 x 45 x 25 cm (max 8 kg)

    • Checked baggage: 1 piece up to 23 kg

    Iberia

    • Personal item: 1 accessory (handbag or small backpack)

    • Cabin bag: max 56 x 40 x 25 cm (max 10 kg)

    Ryanair

    • Small bag: max 40 x 30 x 20 cm

    • Cabin trolley: max 55 x 40 x 20 cm (max 10 kg)

    Vueling

    • Small bag: max 40 x 30 x 20 cm

    • Cabin trolley: max 55 x 40 x 20 cm (max 10 kg)

  • No, the minibar is not included in the room. A credit card will be requested upon check-in for any additional charges

  • All the facilities that are not included in the agenda are not covered by QOC

  • Yes, if you are coming from the UK or the US. Portugal uses Type C and Type F plugs

  • Yes, lunch will be served at Adega at 12.30

  • Yes, lunch will be served at Whale & Giardino at 12.30

  • Yes, the indoor/outdoor heated pool located at the Health Club is open from 7.00 to 19.00

  • Yes, the Health Club facilities, including the sauna, are open from 7.00 to 19.00

  • Yes, the gym is open from 7.00 to 19.00

  • All rooms are equipped with portable hairdryers and a portable steamer. Irons and ironing boards are available upon request